Stress Free Guarantee With H.O.M.E-IT

Have you ever had a problem with your computer and don't know who to call? Working on something for school or work and all of a sudden windows start popping up asking you to choose whether or not to install an update, accept terms and conditions for something, or that a Nigerian prince needs your help, and didn’t know what to do about it? We would like to invite you to get to know H.O.M.E-IT

H.O.M.E-IT is our program that pairs Anti-virus protection with UNLIMITED virus removals. It includes update management, parental controls, and so much more! It even includes remote PC hardware monitoring! H.O.M.E-IT in essence is your own private IT department. Staffed by our experienced technicians, H.O.M.E-IT allows our technicians the ability to oversee and address any issues that arise with your computer in a timely manner. In most cases, we will be able to notify you of hardware and software issues at the first sign of trouble instead of waiting until symptoms become noticeable or damaging. This affords you decision-making time and options instead of the stress of a full breakdown and potential for lost data. Many issues with a computer can be fixed faster and easier if found early. We want to make sure the relationship you have with your computer is one of ease, excitement and exploration instead of frustration, fear, and financial drain.

When you add this facet of computer protection to your home, we can also customize a security plan to suit your needs. Along with a lifetime antivirus license*, you will also be able to tailor your protection settings on your computer to suit your family’s needs. Would you like to set parameters that control what your kids are exposed to on the internet? Or would you like to limit the amount of time, or specific hours your kids can be online? We can help! As a parent, protecting your children is your #1 priority. We want to help you navigate your options to keep your household safe and secure.

What It Does
  • Protects your computer from viruses, spyware and intrusions.
  • Monitors hardware health and sends us an alert if something is wrong.
  • Never worry again about whether or not it’s “ok to click that” with patch and update management. (Patch and Update management will virtually eliminate annoying update reminders and popups)
  • Provides you with a “Forever License*” that is good for the life of your subscription. You will not have to pay for new licenses every year.
  • Installs an icon on your desktop that links you with a self-healing tool and technician support
  • Provides an option for parental controls for child safety online
  • Peace of mind. Constant worry about viruses, adware, and lost data will be minimized because of the tools and support we provide through our program

Antivirus Protection
Hardware/Health Alerts
Patch/Update Management

FAQ (Frequently Asked Questions)

  • Q I have an anti-virus, how did my computer get infected?
  • AAn Anti-virus is like a chain link fence. It does an amazing job of protecting your property from the viruses, but it is not 100% effective. Antivirus looks for what it knows to be a risk. Typically that list of risky files is updated to your antivirus daily. If a new virus comes to your machine an hour after those updates, your antivirus does not know to look for it until tomorrow when it gets new updates. With ACR Cyber Sentry we complete all of those updates for you and back it with unlimited virus removals if something does slip past your antivirus.
  • Q I hear that Windows 10 has issues, should I upgrade?
  • AUpgrading to a new operating system can be a big step for some people. Microsoft has listened to their customers and taken best of Win 7 and Win 8 to create a light, and easy to learn operating system. Win 10 has been out since August 1st, 2015, allowing ample time to patch most of the initial issues with function and compatibility. Questions about Cortana or privacy issues? You can visit our videos for a tutorial on how to turn off Cortana and customize your privacy settings.
  • Q My _______ on my computer is broken, can you fix that?
  • AWe have the tools and technical know-how to handle nearly every computer repair you can throw our way. We’ve also partnered with several larger sister companies to handle specialized repairs such as motherboard trace repair or clean room data recovery.
  • Q I found this ancient scroll that says I will unite them all, what should I do?
  • AYou need to find the Key of Nembrotha Aurea in the Sea of Souls. Then use it to open the portal to the Nether. You’ll battle the Giant Monarch Butterfly, and if you win, you’ll have the Stick of Gum of Muttiluck. From there, follow your heart. You’ll know what to do.